A head nurse observes a junior nurse inserting a urinary catheter and notes repeated breaks in aseptic technique. Which supervisory response is best?
Correct answer: A. Correct the technique privately and arrange return demonstration
- A. Correct the technique privately and arrange return demonstration
- B. Ignore the problem because the catheter is already inserted
- C. Criticise the nurse in front of the entire team
- D. Remove all future procedures from the nurse
Explanation
Effective supervision includes observing performance, giving respectful corrective feedback, and confirming competence through return demonstration. Public criticism damages trust, while ignoring the problem places patients at risk.
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Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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