Which tone is most suitable for an internal memo about a new office attendance rule?
Correct answer: B. Polite and professional
- A. Informal and humorous
- B. Polite and professional
- C. Highly emotional and forceful
- D. Ceremonial and literary
Explanation
A memo normally uses a clear, polite, and professional tone because it communicates official workplace information. Humour, emotional language, and literary style can distract from the rule or reduce its seriousness.
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About Memos and Reports
Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.
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