Which heading is normally included in a standard business memo?

Correct answer: C. To, From, Date, and Subject

  • A. Address, Salutation, Body, and Signature
  • B. Title, Abstract, Method, and Results
  • C. To, From, Date, and Subject
  • D. Contents, Appendix, Index, and Glossary

Explanation

The standard memo heading identifies the recipient, sender, date, and subject. The other combinations belong more closely to reports, letters, or reference documents.

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About Memos and Reports

Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.

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