What is the primary purpose of a business memo?

Correct answer: A. To communicate information within an organisation

  • A. To communicate information within an organisation
  • B. To promote products to external customers
  • C. To record a company's audited accounts
  • D. To replace a formal legal contract

Explanation

A memo is mainly an internal communication used to share information, instructions, decisions, or requests. External promotion and legal contracts require different forms of business writing.

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About Memos and Reports

Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.

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