The concept which refers how much the process of order placement is easy is classified as __________?
Correct answer: C. ordering ease
- A. customer training
- B. delivery
- C. ordering ease
- D. customer consulting
Explanation
Ordering ease measures how simple it is for a customer to place an order, whether through a shop, website, or sales representative. Delivery concerns how quickly and reliably the product reaches the customer after ordering.
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