Which of the following approach emphasizes the effect of psychological and social factors on employees' performance?
Correct answer: C. Human relations approach
- A. Scientific approach
- B. Rational approach
- C. Human relations approach
- D. Systematic approach
Explanation
The human relations approach highlights how social relationships, motivation, morale, and other psychological factors influence employee performance. The scientific approach focuses more on task efficiency and work methods.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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