Which example is a process indicator for infection prevention?
Correct answer: A. The percentage of nurses performing hand hygiene correctly
- A. The percentage of nurses performing hand hygiene correctly
- B. The number of patients who develop wound infections
- C. The average length of stay for surgical patients
- D. The percentage of patients satisfied with ward cleanliness
Explanation
A process indicator measures whether a required care activity is performed. Hand hygiene compliance is a process, whereas wound infections are an outcome and satisfaction is a patient-experience measure.
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About Quality and Patient Safety
Quality and patient safety include standards of care, quality assurance, continuous quality improvement, audits, indicators and patient feedback. The subject also covers medication errors, falls, infections, communication failures, incident reporting, root cause analysis and preventive actions, distinguishing system improvement from assigning blame to an individual.
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