When customers are given with the perspective that allows the company to put its best services forward are classified as__________?
Correct answer: A. framing
- A. framing
- B. outsourcing
- C. off shoring
- D. selling
Explanation
Framing presents an issue or service from a perspective that highlights the company’s strengths and shapes how customers interpret the offer. Outsourcing and offshoring concern how work is sourced or located, not how an offer is presented.
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