To create strategy between demand and supply, the peak time efficiency, shared services and increased service participation are strategies of ________?
Correct answer: C. supply side
- A. descriptive side
- B. demand side
- C. supply side
- D. complementary side
Explanation
Supply-side strategies increase or adjust service capacity during peak demand, for example through shared services, better peak-time efficiency and greater customer participation. Demand-side strategies instead attempt to shift or manage when customers seek the service.
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