The products can be differentiated on the basis of __________?
Correct answer: D. all of the above
- A. conformance and performance quality
- B. durability and style
- C. reliability and repair-ability
- D. all of the above
Explanation
Products may be differentiated through quality attributes such as performance, conformance, durability and reliability, as well as style and repairability. Therefore, all the listed bases are valid.
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