The last stage in the selling process in the __________ stage?
Correct answer: D. follow-up
- A. Approach
- B. handling objections
- C. closing
- D. follow-up
Explanation
Follow-up is the final selling stage, occurring after closing to confirm delivery, satisfaction, and future customer needs. Handling objections and closing occur earlier in the process.
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Individual consumers, firms and markets are examined through demand and supply, elasticity, consumer choice, production, costs, revenue and the determination of prices and output. The topic also covers market structures such as perfect competition, monopoly and oligopoly, plus market failure, externalities and the distinction between microeconomic decisions and economy-wide outcomes.
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