Team cohesion is most likely to improve performance when:

Correct answer: A. The team's norms support organisational goals

  • A. The team's norms support organisational goals
  • B. Members avoid discussing performance problems
  • C. The team excludes people with different views
  • D. Members value unity more than results

Explanation

Cohesion supports performance when members are committed to norms that encourage effective work and organisational objectives. Strong unity can instead harm performance if the team's norms support poor effort or resistance to change.

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About Leadership, Motivation and Teams

Leadership concerns influencing people through styles such as autocratic, democratic and laissez-faire leadership, while motivation explains effort through theories including Maslow, Herzberg and McGregor. Teamwork covers group roles, cohesion, communication, conflict, decision making and the difference between a work group and an effective team.

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