A staff nurse follows the official reporting structure by first informing the team leader about a patient-care problem. Which management principle is being followed?
Correct answer: C. Scalar chain
- A. Unity of command
- B. Span of control
- C. Scalar chain
- D. Equity
Explanation
The scalar chain is the formal line of authority from the highest level to the lowest level. Unity of command means receiving orders from one immediate supervisor, which is related but not the main principle described.
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Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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