A nurse manager wants to strengthen motivation among nurses who have performed well during a prolonged busy period. Which action best uses positive reinforcement?
Correct answer: A. Recognize specific achievements and provide meaningful feedback
- A. Recognize specific achievements and provide meaningful feedback
- B. Threaten disciplinary action if workload complaints continue
- C. Give the same praise to staff regardless of performance
- D. Remove opportunities for staff to make decisions
Explanation
Specific recognition links the desired behaviour with a positive response and can strengthen motivation. Threats, indiscriminate praise, and reduced participation are less likely to support sustained professional performance.
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About Leadership and Management Principles
Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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