A patient repeatedly describes conflict with a sibling, then asks the nurse, “What should I do?” Which response best maintains a therapeutic relationship?
Correct answer: C. What choices have you considered for managing this conflict?
- A. You should stop speaking to your sibling for now.
- B. Your sibling is clearly responsible for the conflict.
- C. What choices have you considered for managing this conflict?
- D. I would tell your sibling exactly how you feel.
Explanation
The nurse helps the patient explore options without taking control or giving personal advice. Direct advice and judgment can create dependence and prevent the patient from developing problem-solving skills.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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