A nurse manager wants to improve staff motivation on a busy medical ward. Which action is most appropriate?
Correct answer: A. Offer praise for safe and effective performance
- A. Offer praise for safe and effective performance
- B. Give the same duty to one reliable nurse
- C. Withhold information until problems occur
- D. Use criticism as the main form of feedback
Explanation
Specific recognition for good performance reinforces desired behaviour and supports motivation. Repeatedly overloading one nurse, withholding information, or relying mainly on criticism can reduce morale and teamwork.
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About Leadership and Management Principles
Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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