A nurse manager reviews the ward's medication-error reports and compares them with the unit's safety target. Which management function is being performed?

Correct answer: C. Controlling

  • A. Planning
  • B. Organising
  • C. Controlling
  • D. Staffing

Explanation

Controlling involves measuring actual performance against expected standards and taking action when needed. Planning sets goals, organising arranges resources, and staffing provides suitable personnel.

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Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.

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