Which term was introduced by Charles Per row to refer to failures that are inevitable given the manner in which human and technological systems are organized ________________?
Correct answer: A. normal accidents
- A. normal accidents
- B. the Peter principle
- C. the school principal
- D. the Per row principle
Explanation
Charles Perrow called failures that are unavoidable in tightly coupled and complex technological systems “normal accidents.” The Peter principle is an unrelated idea about promotion within hierarchies.
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