Which term was introduced by Charles Per row to refer to failures that are inevitable given the manner in which human and technological systems are organized ________________?
Correct answer: D. normal accidents
- A. the Per row principle
- B. the Peter principle
- C. the school principal
- D. normal accidents
Explanation
Charles Perrow called failures that are unavoidable in tightly coupled and complex technological systems “normal accidents.” The Peter principle is an unrelated idea about promotion within hierarchies.
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