Which situation is the clearest example of semantic noise in business communication?
Correct answer: B. A technical term is misunderstood by the receiver
- A. A weak telephone signal interrupts a call
- B. A technical term is misunderstood by the receiver
- C. Construction work makes a meeting difficult to hear
- D. An employee receives too many emails at once
Explanation
Semantic noise occurs when words, symbols, or terminology carry different meanings for the sender and receiver. A weak signal and construction noise are physical barriers, while too many emails mainly create information overload.
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About Business Communication and Information Systems
Business communication covers the sender, message, medium, receiver and feedback, together with formal and informal channels, written and oral reports, nonverbal signals and barriers such as language, noise and poor listening. Information systems explain how data becomes useful information through transaction processing, management reporting and decision-support systems.
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