Which question is most appropriate for beginning an assessment of a patient's anxiety?
Correct answer: D. What concerns do you have about the procedure?
- A. Are you anxious about the procedure today?
- B. You are worried about the procedure, correct?
- C. Why are you behaving so anxiously today?
- D. What concerns do you have about the procedure?
Explanation
An open-ended question encourages the patient to describe concerns in their own words. The other questions are closed, leading, or judgmental and may restrict honest communication.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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