Which of the following is not included in External failure costs ?
Correct answer: A. testing
- A. testing
- B. help line support
- C. warranty work
- D. complaint resolution
Explanation
External failure costs arise after delivery and include help-line support, warranty work, and complaint resolution. Testing is normally an appraisal or internal quality activity, not an external failure cost.
Report an error
The more specific you are, the faster it gets fixed. A source beats an opinion.
Prefer email? [email protected]
Practise Software Testing and Quality Assurance
181 free Software Testing and Quality Assurance MCQs from Software Engineering, each with the correct answer and an explanation. Unlimited attempts, no account needed.
Discussion
Stuck on an option, or know a faster way to get there? Ask or explain it here.
No comments yet. Be the first to explain this one.
Exams that ask Software Engineering questions like this
Software Engineering is on this paper prepared for on TestUstad, and all of them draw the same bank, so this question is worth knowing for it.
More Software Testing and Quality Assurance questions
Who identifies, documents, and verifies that corrections have been made to the software ?
ISO 9001 is not concerned with _______________ of quality records?
According to ISO 9001, the causes of nonconforming product should be____________________?
Degree to which design specifications are followed in manufacturing the product is called_________________?
CO policy in CMM means___________________?
____________ states that, where appropriate, adequate statistical techniques are identified and used to verify the acceptability of process capability and product characteristics?