According to ISO 9001, the causes of nonconforming product should be____________________?
Correct answer: D. eliminated and identified
- A. deleted
- B. eliminated
- C. identified
- D. eliminated and identified
Explanation
ISO 9001 corrective action requires the causes of nonconformities to be identified and eliminated so that the problem does not recur. Identifying the cause alone does not complete the corrective action.
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