Which feature is most closely associated with a highly formalised organisation?
Correct answer: B. Dependence on written rules
- A. Frequent informal decisions
- B. Dependence on written rules
- C. Unclear reporting relationships
- D. Extensive employee discretion
Explanation
Formalisation is the extent to which jobs and behaviour are guided by written rules, procedures and standards. Extensive discretion and informal decisions indicate lower formalisation.
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About Organisational Structure and Management
Organisational structure explains how authority, responsibility, communication and tasks are arranged through functional, divisional, matrix and flat designs. Management covers planning, organising, staffing, directing and controlling, alongside delegation, span of control, centralisation, decentralisation and coordination.
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