The principle that each employee should receive orders from only one direct superior is known as:

Correct answer: A. Unity of command

  • A. Unity of command
  • B. Division of work
  • C. Scalar chain
  • D. Span of control

Explanation

Unity of command requires an employee to have one direct reporting authority, which reduces conflicting instructions. The scalar chain refers to the formal line of authority from the highest to the lowest level.

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Organisational structure explains how authority, responsibility, communication and tasks are arranged through functional, divisional, matrix and flat designs. Management covers planning, organising, staffing, directing and controlling, alongside delegation, span of control, centralisation, decentralisation and coordination.

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