Which feature best distinguishes a quality indicator from a standard of care?
Correct answer: A. An indicator measures performance against a defined expectation
- A. An indicator measures performance against a defined expectation
- B. An indicator replaces the need for clinical judgement
- C. An indicator describes only the patient's diagnosis
- D. An indicator is used only after a serious incident
Explanation
A quality indicator is a measurable item used to assess whether care meets an expected standard, such as timely medication administration. It does not replace clinical judgement or apply only to incidents.
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About Quality and Patient Safety
Quality and patient safety include standards of care, quality assurance, continuous quality improvement, audits, indicators and patient feedback. The subject also covers medication errors, falls, infections, communication failures, incident reporting, root cause analysis and preventive actions, distinguishing system improvement from assigning blame to an individual.
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