Which action is most appropriate when completing an incident report for a patient-safety event?
Correct answer: A. Record objective facts, patient effects and actions taken
- A. Record objective facts, patient effects and actions taken
- B. Include personal criticism of the staff member involved
- C. Change the clinical record so it matches the incident form
- D. Leave out near misses because no patient was harmed
Explanation
An incident report should contain factual, timely information about what happened, the patient’s condition and the response. Personal blame and altered records are inappropriate, and near misses provide valuable information for prevention.
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About Quality and Patient Safety
Quality and patient safety include standards of care, quality assurance, continuous quality improvement, audits, indicators and patient feedback. The subject also covers medication errors, falls, infections, communication failures, incident reporting, root cause analysis and preventive actions, distinguishing system improvement from assigning blame to an individual.
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