When workers organized unions and forced management to recognize that they were not object, theorists of formal organizations began to revise the________________?
Correct answer: A. both a and b
- A. both a and b
- B. scientific management approach
- C. human relations approach
- D. classical theory
Explanation
Unionisation challenged the view of workers as mere instruments of production and encouraged revisions to both classical organisation theory and its scientific-management approach. The human-relations approach was itself one of the later responses to these limitations.
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