What are the types of requirement in Quality Function Deployment (QFD) ?
Correct answer: D. Normal, Expected, Exciting
- A. Known, Unknown, Undreamed
- B. User, Developer
- C. Functional, Non-Functional
- D. Normal, Expected, Exciting
Explanation
QFD commonly classifies customer requirements as normal, expected, and exciting: normal requirements are explicitly requested, expected ones are assumed, and exciting ones pleasantly surprise users. Functional and non-functional are broader requirement classifications, not the QFD categories intended here.
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