What are the two ways to view the human error of a sociotechnical system ?
Correct answer: C. person and systems approach
- A. hardware and software approach
- B. management and users approach
- C. person and systems approach
- D. all of the mentioned
Explanation
Human error can be viewed through the person approach, which focuses on individual mistakes, or the systems approach, which examines organizational and system conditions that make errors likely. These are the two standard perspectives in sociotechnical-system safety.
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