The _____________ is defined as a set of activities performed across the organization creating as output of value to the customer?
Correct answer: B. business process
- A. development process
- B. business process
- C. quality process
- D. customer focus
Explanation
A business process is a connected set of organizational activities that transforms inputs into an outcome or value for a customer. A development or quality process is narrower and concerns how software or quality work is performed.
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