In the UK, a nurse hears a colleague discussing an identifiable patient's diagnosis in a crowded hospital lift. What should the nurse do?
Correct answer: B. Remind the colleague to stop and move the discussion privately
- A. Ignore it because the discussion concerns patient care
- B. Remind the colleague to stop and move the discussion privately
- C. Join the discussion so the information is accurate
- D. Wait until the colleague finishes before raising the issue
Explanation
The NMC Code requires nurses to respect privacy and confidentiality. The nurse should promptly reduce the risk of disclosure by asking the colleague to stop and continue the discussion in a private setting.
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About The NMC Code and Professional Accountability
The NMC Code is organised around prioritising people, practising effectively, preserving safety, and promoting professionalism and trust. Accountability includes working within competence, obtaining consent, communicating clearly, keeping accurate records, maintaining confidentiality, delegating safely, raising concerns and acting with candour, while distinguishing personal professional responsibility from organisational policy.
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