Horizontal communication primarily takes place between:
Correct answer: B. Employees at similar organizational levels
- A. A manager and a subordinate
- B. Employees at similar organizational levels
- C. An organization and its customers
- D. A company and a regulator
Explanation
Horizontal communication occurs among individuals or departments at comparable levels of authority. It supports coordination between colleagues rather than the downward issuing of instructions.
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About Business Communication and Information Systems
Business communication covers the sender, message, medium, receiver and feedback, together with formal and informal channels, written and oral reports, nonverbal signals and barriers such as language, noise and poor listening. Information systems explain how data becomes useful information through transaction processing, management reporting and decision-support systems.
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