E-operations cover Web-based initiatives that:
Correct answer: C. improve ways to address an identified set of customer needs
- A. improve the marketing of existing products
- B. improve the creation of existing products
- C. improve ways to address an identified set of customer needs
- D. improve the selling processStrategic Planning
Explanation
E-operations use web-based initiatives to improve how an organisation addresses an identified set of customer needs. Marketing or selling a product may be part of this, but the broader focus is meeting customer needs effectively.
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