During a ward handover, a nurse mentions a patient's diagnosis loudly in a crowded corridor. Which response by the nurse in charge is best?
Correct answer: B. Move the discussion to a private area
- A. Ignore it because handover is confidential
- B. Move the discussion to a private area
- C. Ask visitors to repeat what they heard
- D. Write the diagnosis on the corridor noticeboard
Explanation
Patient information should be shared only with those who need it and in a manner that protects privacy. Moving handover to a private area reduces the risk of inappropriate disclosure; confidentiality is not guaranteed merely because staff are speaking during handover.
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About Ward and Unit Management
Ward management covers staffing and duty rosters, patient admission, discharge and transfer, delegation, supplies, equipment, records, reporting and coordination with the healthcare team. It also addresses bed management, infection prevention, emergency organisation and the difference between routine unit administration and direct nursing care.
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