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Aima just upgraded her software package. However, even though the updated version contains a number of more efficient methods for working with files, Aima continues to work with files the way she did before the upgrade. In this case, Aima is showing evidence of:

Correct answer: D. mental set

  • A. functional fixedness
  • B. belief perseverance
  • C. the availability heuristic
  • D. mental set

Explanation

A mental set is the tendency to keep using a familiar problem-solving method even when a newer or more efficient method is available. Functional fixedness is narrower, involving difficulty seeing new uses for an object.

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