A staff nurse receives instructions about the same patient from two different supervisors, and the instructions conflict. Which management principle should prevent this problem?
Correct answer: A. Unity of command
- A. Unity of command
- B. Span of control
- C. Equity of treatment
- D. Division of work
Explanation
Unity of command means that a worker should receive orders from one designated supervisor. It reduces confusion, duplicated instructions and conflicting priorities in patient care.
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About Leadership and Management Principles
Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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