A head nurse can require staff to follow a ward procedure because of the position held in the hospital. What type of authority is being used?
Correct answer: A. Formal authority
- A. Formal authority
- B. Expert authority
- C. Referent authority
- D. Personal authority
Explanation
Formal authority comes from an official position within the organisation. Expert and referent authority arise from knowledge or personal influence rather than the nurse's appointed role.
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Leadership and management involve planning, organising, staffing, directing and controlling nursing services. Coverage includes leadership styles, authority, responsibility, accountability, delegation, supervision, communication, motivation and conflict resolution, with attention to how a leader differs from a manager and how each supports safe patient care.
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