A quality team tests a new medication reconciliation form on one ward, reviews the results, and changes the form before wider use. Which quality improvement method is being used?
Correct answer: A. Plan, Do, Study, Act cycle
- A. Plan, Do, Study, Act cycle
- B. Punitive disciplinary review
- C. Retrospective patient satisfaction survey
- D. Routine staff performance appraisal
Explanation
The Plan, Do, Study, Act cycle tests a change on a small scale, examines the results, and adapts the intervention. It is designed for continuous improvement rather than punishment or individual appraisal.
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About Quality and Patient Safety
Quality and patient safety include standards of care, quality assurance, continuous quality improvement, audits, indicators and patient feedback. The subject also covers medication errors, falls, infections, communication failures, incident reporting, root cause analysis and preventive actions, distinguishing system improvement from assigning blame to an individual.
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