A patient who speaks little English is being asked about new chest discomfort. What is the best communication practice?
Correct answer: A. Use an approved trained interpreter for accurate communication
- A. Use an approved trained interpreter for accurate communication
- B. Ask a young family member to translate the clinical questions
- C. Speak much louder and repeat the same English words
- D. Use gestures alone to determine the severity of the pain
Explanation
A trained interpreter improves accuracy, privacy, and informed decision-making. Family members, especially children, may omit, change, or misunderstand sensitive clinical information, while gestures alone cannot provide a reliable assessment.
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About Documentation, Reporting and Communication
Documentation covers accurate, timely and objective nursing records, charting formats, incident reports, medication records, confidentiality and legal accountability. Communication includes therapeutic listening, questioning, empathy, handover and reporting using a structured method such as SBAR, while distinguishing subjective patient statements from objective observations.
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