Which statement best describes quality assurance in nursing care?
Correct answer: A. Checking care against defined standards
- A. Checking care against defined standards
- B. Changing practice after every complaint
- C. Punishing staff after a poor outcome
- D. Recording only serious patient injuries
Explanation
Quality assurance compares actual care with established standards to identify whether expected care is being provided. It is not mainly a disciplinary process, and minor incidents or complaints should not be ignored.
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About Quality and Patient Safety
Quality and patient safety include standards of care, quality assurance, continuous quality improvement, audits, indicators and patient feedback. The subject also covers medication errors, falls, infections, communication failures, incident reporting, root cause analysis and preventive actions, distinguishing system improvement from assigning blame to an individual.
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