When workers organized unions and forced management to recognize that they were not objects theorists of formal organizations began to revise the________________?
Correct answer: C. both A and B
- A. classical theory
- B. scientific management approach
- C. both A and B
- D. human relations approach
Explanation
Union pressure helped challenge the view of workers as mere objects in classical and scientific-management theories. These criticisms contributed to revised approaches, especially the human-relations perspective, so both A and B are included.
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