What is the main role of feedback in the controlling process?
Correct answer: C. It helps managers correct future performance
- A. It replaces the need for performance standards
- B. It establishes ownership of the organisation
- C. It helps managers correct future performance
- D. It guarantees that employees accept every decision
Explanation
Information about actual results compared with standards enables managers to take corrective action in a later period or activity. Feedback does not replace standards and cannot guarantee employee acceptance.
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About Principles of Management
Management principles explain how organisations set objectives and coordinate people and resources to achieve them. Coverage includes planning, organising, staffing, directing, coordinating and controlling, along with authority, responsibility, delegation, span of control and the levels of management. These functions are related but not interchangeable, especially planning and controlling.
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