The strategy that interlinks technology and people, to enhance relationships in all the business functions is classified as ____________?
Correct answer: C. customer relationship management
- A. technology management
- B. people management
- C. customer relationship management
- D. resource management
Explanation
Customer relationship management combines people, processes, and technology to build and improve relationships with customers across business functions. Technology or resource management alone does not specifically target customer relationships.
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About Cost Accounting
Cost accounting measures and analyses the cost of producing goods or providing services for planning, control and pricing decisions. It covers direct and indirect costs, fixed and variable costs, job and process costing, break-even analysis, marginal costing, overhead allocation, and the difference between product cost and period cost.
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