The personal selling process step according to which sales person dictates how company can solve problem by offering its product is classified as?
Correct answer: B. presentation
- A. inbound approaching
- B. presentation
- C. demonstration
- D. nominal approaching
Explanation
During the presentation stage, the salesperson explains how the product can solve the customer's problem and presents its benefits. A demonstration is narrower and focuses on showing how the product operates.
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