Sales staff are keen to sell extended warranties because ?
Correct answer: C. they are paid commission on each extended warranty they sell.
- A. extended warranties offer value for money.
- B. the cost of repair will usually exceed the cost of the warranty
- C. they are paid commission on each extended warranty they sell.
- D. They are concerned about customer satisfaction.
Explanation
Sales employees are often paid commission on extended warranties, giving them a direct financial incentive to promote them. This incentive does not prove that the warranty offers better value or that repairs will exceed its price.
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