Mr. Walters has many years of experience as a personal officers for a large corporation. He does not review most job applicants' reference files because he is confident of his ability to predict their future work performance based on his direct face-to-face conversations with them. Mr. Walters' confidence best illustrates:

Correct answer: A. the interviewer illusion

  • A. the interviewer illusion
  • B. social leadership
  • C. 360-degree feedback
  • D. the halo error

Explanation

The interviewer illusion is the mistaken confidence that personal interviews provide a highly accurate prediction of future job performance. The halo error involves allowing one favorable trait to influence judgments about other traits, which is not the main point here.

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