In the UK, after a procedure a patient experiences avoidable harm, and the facts are still being reviewed. Which communication is most appropriate?

Correct answer: B. Explain what is known, acknowledge the harm, and apologise

  • A. Say that nobody knows what happened and end the discussion
  • B. Explain what is known, acknowledge the harm, and apologise
  • C. State that the clinician responsible will certainly be dismissed
  • D. Avoid discussing the event until every detail has been confirmed

Explanation

Duty of candour requires timely, compassionate, and honest communication based on the facts currently known. The nurse should acknowledge the harm and apologise without speculating about blame or waiting for every investigation detail.

Submitted by a TestUstad contributor and published by the TestUstad editorial teamLast updated
Report an error

The more specific you are, the faster it gets fixed. A source beats an opinion.

Prefer email? support@testustad.com

About Safeguarding and Duty of Candour

Safeguarding covers recognising signs of abuse, neglect, exploitation and domestic violence in children and adults, responding to disclosure, recording facts, sharing information lawfully and escalating to the safeguarding lead or relevant authority. Duty of candour requires openness, apology, explanation and reporting after qualifying harm, and is distinct from investigating blame or proving negligence.

Practise Safeguarding and Duty of Candour

50 free Safeguarding and Duty of Candour MCQs from International Nursing Practice, each with the correct answer and an explanation. Unlimited attempts, no account needed.

Discussion

Stuck on an option, or know a faster way to get there? Ask or explain it here.

No comments yet. Be the first to explain this one.

Exams that ask International Nursing Practice questions like this

International Nursing Practice is on this paper prepared for on TestUstad, and all of them draw the same bank, so this question is worth knowing for it.

More Safeguarding and Duty of Candour questions