In the UK, a patient is injured when a bedrail is fitted incorrectly. The nurse has checked the immediate facts and the patient is stable. What should happen next under the duty of candour?
Correct answer: B. Give a truthful explanation, apologise, and explain the review
- A. Wait for the investigation before speaking with the patient
- B. Give a truthful explanation, apologise, and explain the review
- C. Ask another patient whether the equipment was used correctly
- D. Describe the event as unavoidable until fault is proven
Explanation
The duty of candour requires openness when a notifiable safety incident has caused the relevant level of harm. The provider should give a sincere apology, explain known facts, describe further investigation, and keep the patient informed as appropriate.
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About Safeguarding and Duty of Candour
Safeguarding covers recognising signs of abuse, neglect, exploitation and domestic violence in children and adults, responding to disclosure, recording facts, sharing information lawfully and escalating to the safeguarding lead or relevant authority. Duty of candour requires openness, apology, explanation and reporting after qualifying harm, and is distinct from investigating blame or proving negligence.
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