In the UK, a journalist asks a nurse to confirm whether a named person is receiving care on the ward. What should the nurse do?
Correct answer: B. Refuse to confirm the information and follow local policy
- A. Confirm the admission but give no clinical details
- B. Refuse to confirm the information and follow local policy
- C. Ask the journalist to call back after visiting hours
- D. Provide the information if the journalist gives a convincing reason
Explanation
A patient's identity and presence in a healthcare setting are confidential information. The NMC Code requires nurses to respect privacy and confidentiality, so the request should be declined and managed through the organisation's approved process.
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About The NMC Code and Professional Accountability
The NMC Code is organised around prioritising people, practising effectively, preserving safety, and promoting professionalism and trust. Accountability includes working within competence, obtaining consent, communicating clearly, keeping accurate records, maintaining confidentiality, delegating safely, raising concerns and acting with candour, while distinguishing personal professional responsibility from organisational policy.
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