Full and clear communication regarding Kelsey's manager is enhanced by the performance appraisals she periodically receives from fellow managers, subordinates, customers, and her supervisor. This best illustrates the value of:
Correct answer: C. 360-degree feedback
- A. flow
- B. experiencing flow
- C. 360-degree feedback
- D. structured interviews
Explanation
360-degree feedback gathers performance information from a manager's supervisors, peers, subordinates, and customers. This gives a broader picture than a structured interview or feedback from only one evaluator.
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